Privacy Policy | CarWashBooker

Last Updated: July 22, 2026

Welcome to CarWashBooker. Your privacy is important to us. This Privacy Policy explains how CarWashBooker (“CarWashBooker,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our website, mobile application, and related services (collectively, the “Platform”).

By accessing or using the Platform, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect information you provide directly to us, information collected automatically when you use our Platform, and information received from third-party service providers.

Personal Information

Depending on how you use CarWashBooker, we may collect:

Full name
Email address
Phone number
Mailing address
ZIP code
Account login credentials
Profile photo (optional)
Business information (for Vendors)
PayPal account information (for Vendor payouts)
Payment information processed through PayPal
Customer support communications

Vendor Information

If you apply as a Vendor, we may also collect:

Business name
Business address
Business logo
Services offered
Service pricing
Business hours
Business photos
Insurance or licensing information (if required)
Tax information (when applicable)

Booking Information

When you make a booking, we collect:

Selected Vendor
Service booked
Appointment date and time
Booking status
Deposit paid
Remaining balance due
Membership information (if applicable)

Automatically Collected Information

When you visit our Platform, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Date and time of access
Referral website
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Create and manage your account
Process bookings and payments
Match Customers with nearby Vendors
Process Vendor applications
Send booking confirmations
Send appointment reminders
Process Vendor payouts
Respond to customer support requests
Improve our Platform and services
Detect fraud and unauthorized activity
Comply with legal obligations

3. Payment Processing

CarWashBooker does not store your debit or credit card information.

Online payments are securely processed through trusted third-party payment providers, including PayPal.

Vendor payouts are processed through PayPal using the account information provided by each Vendor.

Please review the privacy policies of these providers for more information on how they handle your payment data.

4. Location Information

To help Customers find nearby Vendors, we may collect:

ZIP code entered during booking
Approximate location (when permission is granted)

We do not continuously track your location.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep you logged in
Remember your preferences
Improve website performance
Analyze traffic and user behavior
Enhance security

You may disable cookies through your browser settings, although some Platform features may not function properly.

6. How We Share Your Information

We do not sell your personal information.

We may share your information only as necessary with:

Vendors

To complete a booking, Vendors receive information including:

Customer name
Phone number
Email address
Appointment details
Service selected

Payment Providers

Payment information is shared with Stripe and PayPal solely for payment processing and Vendor payouts.

Service Providers

We may share information with trusted third-party providers that assist with:

Website hosting
Email delivery
Customer support
Analytics
Security monitoring

These providers are required to protect your information and use it only for the services they provide.

Legal Requirements

We may disclose information when required by law or when necessary to:

Comply with legal obligations
Protect our rights
Prevent fraud
Respond to lawful requests from government authorities

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

These measures include:

Secure encrypted connections (SSL)
Password protection
Restricted administrative access
Secure payment processing
Regular software updates

While we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.

8. Account Security

You are responsible for maintaining the confidentiality of your login credentials.

Please notify us immediately if you believe your account has been accessed without authorization.

9. Data Retention

We retain your information only for as long as necessary to:

Provide our services
Maintain booking records
Process payments and payouts
Comply with legal obligations
Resolve disputes
Enforce our agreements

10. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Update inaccurate information
Request deletion of your account
Request a copy of your data
Withdraw consent where applicable

Some information may be retained where required by law or for legitimate business purposes.

11. Children’s Privacy

CarWashBooker is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that a child has submitted personal information, we will promptly delete it.

12. Third-Party Links

Our Platform may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites.

We encourage you to review their privacy policies before providing personal information.

13. International Users

Our Platform is operated from the United States.

If you access the Platform from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the “Last Updated” date at the top of this page will be revised.

Your continued use of the Platform after any updates constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.

CarWashBooker

Email: admin@carwashbooker.com

Phone: (678) 629-7709

Location: Atlanta, Georgia, USA